Conflict Management via Influence and Negotiation

Jack Welch described the effectiveness of our ideas and solutions with a now famous formula:  Q x A = E, where Q = the quality of our solutions, A = acceptance, and E = effectiveness. Since we all know the quality of our solutions is a 10, the key question becomes: how effective are we at leading others into acceptance and buy-in of our solutions? None of us want to discover that  10 x 0=0. This training is all about how we can use our leadership skills to influence buy-in, increase acceptance, and lead others into collaborative partnerships.

The workshop that will focus on managing conflict in the workplace by understanding one’s power to influence and negotiate agreements. Participants will explore best processes, effective communication practices, tools and strategies that enable them to influence collaboration and negotiate mutually beneficial outcomes with stakeholders.

 

Learning Objectives

  • Explore and discuss the factors that create influence
  • Learn influencing strategies and principles
  • Recognize how to increase our influence
  • Learn how to attack problems and collaborate with people
  • Recognize the importance of values, interests, and needs to the negotiation process
  • Expand your ability to invent alternative solutions that lead to mutually beneficial outcomes
  • Discover principles and standards which enhance your negotiating power
  • Connect these objectives and apply lessons learned to real workplace examples