teamwork

Team Work Seminars

All Seminar Topics

Thanks for the Feedback! Providing Meaningful and Encouraging Feedback

According to the Gallup Q12 survey, only 30% of the American workforce is actively engaged in what they do, 52% are not engaged and an alarming 18% are actively disengaged. They are not just unhappy, they are busy acting out their unhappiness, undermining their more engaged coworkers.

We used to believe that the best businesses and organizations encourage optimal performance by creating motivational systems using ‘carrots and sticks’, or ‘if-then’ rewards – if you do this, then you get that. We now know that these models of motivation are no longer effective. Forty years of research reveals the surprising truth that traditional notions of motivation in the workplace do not work very well, and that there is a better way to engage people and get them to perform at a higher level.

“Providing Meaningful  and Encouraging Feedback” is all about creating engaging, positive and motivated environments by learning best practices for conducting feedback and motivational outlook conversations.

Learning Objectives

  • Discern the basic human needs that drive engagement
  • Understand when to provide reinforcing or redirecting feedback
  • Understand when employees need encouragement and a motivational outlook conversation
  • Learn how to conduct motivational outlook conversations
  • Practice providing feedback with case study scenarios
  • Develop one or two leadership practice goals to apply going forward